Performance information enables learning by pointing out our weaknesses (and of course the strengths too) are you ready to accept them? To admit that you are not the fairest of them all? Are you ready to work on that? To have another perspective and to understand where we have to improve. We don’t do performance measurement to shore up our own egos. “A thousand times more beautiful”, that must have hurt. If you have a performance-related pay or if you are in position where fulfilling the objectives guarantees your future, in a way or another, you are most tempted to downgrade the objectives or make them a bit blurry. what happens outside the frames) and measure our beauty against our own illusion without considering whether the things we do are leading where we want to go. We are pushing our own agenda without paying attention what others are doing (i.e. Sorry to say but for me it seems that this logic is increasingly gaining ground. I think that there is a risk that the mirror loses its objectivity. Is one enough? Two too much? How much you can tolerate and what is realistic? I’m not asking for more, just some common sense.Īre you following me? If you define the objectives, aren’t you asking yourself who’s the fairest? Can you maintain your objectivity? Is the mirror honest? What do you think? Who sets the targets? If it is you, what is your level of aspiration? What is enough or too much, what motivates and what discourages? Who decides or who knows? Who is legitimate to set objectives? The most interesting area is the comparison against the preset objectives. There has to be a niche where we beat them all.īack to objectives as promised. To what or to whom do you compare your beauty? We all trust or at least hope that we are the fairest. I’ll get back to this.ĭeveloping measures is about choosing the mirror. Isn’t it? But the same actually matters for the objectives. It is like looking to a mirror and asking “who’s the fairest of them all”, especially if you compare to someone else’s results. Against last year’s results, competitor’s results or preset objectives. Performance measurement and management is about comparisons. Okay, where is the beef? Let me explain how I see it.
This old story suddenly popped into my mind from the things I’ve been working with recently issues of public management, performance measurement and knowledge. But Snow White is a thousand times more beautiful than you.”
“My Queen, you are the fairest in the land” answered the mirror until Snow white got older and the answer changed ”My Queen, you are the fairest here so true. Most of us still remember the story on Evil Queen and Snow White.
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